Terms of Service.

Acceptance of terms

By accessing or using Sunnyside's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the service.

These Terms apply to all visitors, users, and others who access or use our AI sales training platform.

Description of service

Sunnyside provides AI-powered sales platform services, including:

• AI buyer simulations for sales training
• Automated quality assurance scoring on calls and conversations
• Real-time in-call coaching
• Sales performance analytics and insights
• Cold email generation and objection handling tools

We reserve the right to modify, suspend, or discontinue any part of our service at any time with reasonable notice.

User accounts and registration

To access certain features of our service, you must register for an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You may not use another person's account without permission or create multiple accounts for fraudulent purposes.

Acceptable use

You agree not to use our service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Use automated systems to scrape or download content
• Interfere with or disrupt our services
• Impersonate others or provide false information

We reserve the right to terminate accounts that violate these policies.

Payment and billing

For paid services:

• Fees are charged in advance on a recurring basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method
• Price changes will be communicated in advance
• Failure to pay may result in service suspension

You can cancel your subscription at any time through your account settings.

Intellectual property

Our service and its original content, features, and functionality are owned by Sunnyside and are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our proprietary content
• Reverse engineer or attempt to extract source code
• Use our trademarks without written permission
• Create derivative works based on our service

You retain rights to any content you create or upload, but grant us a license to use it for providing our services.

Disclaimers and limitation of liability

Our service is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Specific results from using our training
• Accuracy of AI-generated content
• Compatibility with all devices or systems

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our service.

Termination

We may terminate or suspend your account and access to our service immediately, without prior notice, for any reason, including but not limited to breach of these Terms.

Upon termination:

• Your right to use the service will cease immediately
• We may delete your account and data
• You remain liable for any outstanding fees
• Provisions of these Terms that should survive will remain in effect

Governing law

These Terms shall be interpreted and governed by the laws of the jurisdiction where Sunnyside is incorporated, without regard to conflict of law provisions.

Any disputes arising from these Terms or your use of our service will be resolved through binding arbitration in accordance with applicable arbitration rules.

Changes to terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the new Terms on this page
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our service after changes constitutes acceptance of the new Terms.

Contact

If you have any questions about these Terms of Service, please contact us: